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http://management.silicon.com/government/0,39024677,39188638,00.htm



By Nick Heath

silicon.com

15 April 2008



Q&A: Scott O'Neal, computer intrusion head, FBI cyber division



Scott O'Neal oversees the FBI's response to computer hacking and botnet

attacks by criminals, terrorists and foreign powers.



The cyber division is one of the faster growing operational departments

within the FBI. The growth of international cyber crime and terrorism

over the past five years has spurred the FBI to establish dedicated

cyber squads at each of its 56 field offices across the US and support

70 cyber task forces nationwide, backed up by global intelligence

gathering by its Internet Crime Complaint Centre.



O'Neal works at the cyber division headquarters at the FBI main office

in Washington. The division tackles computer intrusion and cyber crime.

Computer intrusion mainly focuses on criminal hacking and distributed

denial of service attacks but also deals with terrorist and

state-sponsored threats. The cyber crime department's main priority is

tackling child pornography but it also combats online fraud, such as

phishing, and property rights investigations.



Here, O'Neal talks exclusively to silicon.com:





On the explosive growth of the FBI's cyber division



O'Neal: We are relatively new, we have been around only about five years

and are the smallest but also probably the fastest-growing among the

operational divisions. That of course is related to the nature of the

cyber threat, the volume and the intensity is relatively new to us and

everybody else. Four to five years ago there were several offices that

may have had one or two agents tied to a white collar crime squad

working cyber crime, now every field office has at least one dedicated

cyber squad.





Social networking sites as infection hotbeds



The social websites are the big target now - MySpace, Facebook...People

are less careful and more likely to click on a link or download

something. They are open and people can put links or trade files with

somebody. I refer to the latest threat report from Symantec, they are

seeing a shift away from hacking individual computers to web-based

threats.





How home users are fuelling the botnet networks



We think that this is one area where a lot can be done, individual users

could do more to educate themselves on security and that would have an

impact on the overall cyber threat. People are not doing the basics,

using antivirus software, downloading patches, using firewalls, using

passwords that are not easy to guess, being careful where they surf and

what they click on and opening email with attachments coming from

unknown sources.





Biggest threat facing computer users?



It will be botnets. They can be used for a wide variety of activities

and also up near the top will be phishing. By volume and the economic

impact they are right up there.





Cyber crime supermarkets



The marketing of cyber crime in general and botnets in particular is a

growing threat. We are concerned we do see that because botnets are by

nature a force multiplier. It's throwing it open to more people.



Terrorists on the web



We do know that terrorist organisations and jihadi groups use the

internet for many purposes - communications recruiting, propaganda,

intrusions and for internet fraud.





Cost of cyber crime



It ranges widely from 200bn down to 10-20bn. A lot of it doesn't get

reported and there's different kinds of losses. There's the loss of

dollars where an account has money stolen from it and then there's cost

to a business where it has to fix damage to a network and damage to

reputation in some circumstances.





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